Frequently Asked Questions
Everything you need to know about your Fuji ride.
How are Fuji bikes shipped?
All bikes are shipped 85% pre-assembled in heavy-duty protective boxes. We recommend professional assembly at a local bike shop to ensure your warranty remains valid and components are tuned correctly.
What is the warranty policy on Fuji frames?
Fuji offers a limited lifetime warranty on the majority of our frames against manufacturing defects. Specific components and suspension parts are covered by a 1-year limited warranty.
Can I return my bike if it's not the right fit?
Yes, we offer a 30-day return policy for bikes in new, unused condition. Please note that return shipping fees apply and the item must be returned in its original packaging.
How do I determine the correct frame size for me?
Each product page includes a detailed size chart based on rider height and inseam. If you are between sizes, we generally recommend sizing down for a more agile ride or sizing up for increased stability.
Do you offer financing for high-end road and mountain bikes?
Yes, we partner with specialized financing providers to offer flexible monthly payment plans, allowing you to ride now and pay over time.
Are pedals included with my purchase?
Most entry-level and fitness bikes include flat pedals. However, our high-performance road and mountain bikes typically do not include pedals, as most riders prefer to choose their own clipless systems.